Data Deletion

Hoyeeh Data Deletion Policy

Hoyeeh is committed to protecting your privacy and ensuring you have control over your personal data. This Data Deletion Policy outlines your right to request the deletion of your personal data associated with your Hoyeeh account and the process for submitting such a request. This policy is compliant with data deletion practices established by Google Apps and Apple Apps.

1. Right to Data Deletion

In accordance with applicable data protection laws, you have the right to request the deletion of your personal data stored by Hoyeeh. Upon verification of your request, we will remove your data from our systems, unless legal obligations require us to retain it.

2. Information We Delete

When you submit a data deletion request, the following data associated with your Hoyeeh account will be removed:

  • Personal Information: Name, email address, phone number (if provided), and any other personally identifiable information.
  • Account Details: Subscription history, payment information (excluding any information required for tax or legal purposes), and usage data.
  • Watchlists and Preferences: Any watchlists, preferences, or custom content recommendations.

Please note: After your data is deleted, you will no longer be able to access your Hoyeeh account and your subscription (if active) will be terminated. This action is irreversible.

3. How to Submit a Data Deletion Request

To request the deletion of your data, you can choose one of the following methods:

  • Email Request: Send an email to our support team at support@hoyeeh.com with the subject line "Data Deletion Request."
  • In-App Request (if available): Some versions of the Hoyeeh app may offer an in-app option for data deletion. Please refer to the app's settings for details (if applicable).

Required Information:

In your email or in-app request, please include the following information:

  • Your full name
  • Your registered email address associated with your Hoyeeh account
  • Reason for your data deletion request (optional)

Verification: We may contact you to verify your identity before processing your deletion request.

4. Processing Time

We aim to process your data deletion request within 30 days of receipt and verification. You will receive a notification once your data has been successfully deleted.

5. Exceptions to Data Deletion

There may be certain situations where your data may not be fully deleted due to legal obligations. These include:

  • Legal Requirements: We may be required by law to retain your data for a specific period.
  • Unresolved Transactions: If there are any unresolved transactions associated with your account (e.g., pending payments), your data may be retained until those issues are resolved.

6. Impact of Data Deletion

Once your data is deleted:

  • You will lose access to your Hoyeeh account and any content or features associated with it.
  • Your active subscription (if any) will be terminated, and no refunds will be issued for the remaining subscription period.
  • You will need to create a new account if you wish to use Hoyeeh again in the future.

7. Contact Us

If you have any questions about this Data Deletion Policy or require assistance with submitting a data deletion request, please contact us at:

  • Email: support@hoyeeh.com

We are here to help you with any concerns related to your personal data and privacy.

Thank you for choosing Hoyeeh!